FAQ’s

Most frequently asked questions

Shopping Basics

When will I get my order?

  • Turnaround times average 3 business days from the day the order is placed.
  • Turnaround times do not include transit times.
    • Our Free Shipping only includes UPS Ground services.
      • Delivery Dates are only estimated at checkout. While we do our best to hit these estimated delivery dates, we ask that our customers let us know for any hard in hands due date for any orders placed online or with their CSR.

What is your return policies?

We accept returns or exchanges if the item(s) is unworn and unwashed within 30 days of receiving.

Do You Ship Internationally?

Yes, we ship anywhere in the world!

Payments

What Payment Methods Are Accepted?

We accept Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay.

Do you accept international credit cards?

We accept all major credit cards.

Do you charge sales tax on any item?

We charge sales tax if you are located in California

Shipping & Returns

I want to return my purchase! What do I do?

Please send us an email to get an RMA number: info@benboujee.com

How long does it take for me to get a refund?

Refund will be processed within 3 business days after we receive it in our warehouse.

How Can I Cancel Or Change My Order?

Please send us an email info@benboujee.com

How can I get assistance if I need it?

We can be reached at 858-863-7437 or email us info@benboujee.com

Contact

Still have questions?